Welcome to jacsandgeorgie.com (“Website”)! These Terms and Conditions (“Agreement”) govern your use of the Website and your purchase of products from JACS & Georgie (“Business”). By accessing or using the Website and purchasing products, you agree to be bound by this Agreement. If you do not agree with any part of this Agreement, you must not use the Website or purchase products.
You agree to indemnify, defend, and hold harmless JACS & Georgie and its affiliates, directors, officers, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising from your use of the Website, violation of this Agreement, or infringement of any intellectual property or other rights of any third party.
This Agreement shall be governed by and construed in accordance with the laws of [Your Jurisdiction]. Any disputes arising under or in connection with this Agreement shall be subject to the exclusive jurisdiction of the courts of [Your Jurisdiction].
The Business reserves the right to modify or amend this Agreement at any time. Any changes to this Agreement will be effective immediately upon posting on the Website. Your continued use of the Website after the posting of any changes constitutes your acceptance of such changes.
If any provision of this Agreement is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.
Thank you for shopping at JACS & Georgie. We value your satisfaction and want to ensure you are happy with your purchase. This Refund Policy outlines our guidelines for processing refunds. By making a purchase from our Website, you agree to this policy.
Please note that we utilize the services of a third-party fulfillment provider, Printful, to produce and ship our products. As a result, their refund policy and procedures apply to all merchandise fulfilled by Printful. For detailed information regarding Printful’s refund policy, please refer to their Refund Policy.
We want you to love your purchase from JACS & Georgie. If you are not entirely satisfied with your order, we are here to help.
If your order arrives damaged or defective, please contact us within [X days] of receiving the merchandise. We may request photo evidence of the damaged or defective item(s). Once we review the information and confirm the issue, we will initiate a replacement or refund, depending on your preference and product availability.
If you receive an incorrect order (e.g., wrong size, design, or item), please notify us within [5 days] of receiving the merchandise. We may request photo evidence of the incorrect item(s). Once we verify the error, we will arrange for the correct item(s) to be sent to you or provide a refund, depending on your preference and product availability.
We encourage you to review our product sizing charts and design details before making a purchase to ensure the best fit and satisfaction. However, if you are unhappy with the size or design of an item you ordered, please contact us within [5 days] of receiving the merchandise. We may request photo evidence of the issue. Depending on the circumstances and product availability, we will consider providing an exchange or a refund.
For reasons other than damaged, defective, incorrect, or size/design issues, general returns are handled on a case-by-case basis. Please contact us within [5 days] of receiving the merchandise to discuss the reason for your return. Returned items must be in their original condition, unwashed, and unworn. Return shipping costs are the responsibility of the customer unless otherwise specified by us.
To initiate a return, please contact our customer support team and provide the following information:
Our customer support team will guide you through the return process and provide further instructions.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within [5 days].
If you have any questions or concerns about our refund policy or need assistance with a return, please contact us.
